Program Name: Gentle Hearts Academy    License/Registration ID: 892279


 Program Overview
Contact Name: Carlender Starks-Mcgowan Contact Title: On-Site Provider
Program Type: Group Family Day Care Status: Open
School District: Rochester
Site Address: Map
7 Del Monte St., Rochester, NY 14621
First Licensed/Registration Date: May 10, 2023
Current Registration Period: May 10, 2023 - May 9, 2027 		Phone: (585) 709-7807
Fax:
Total Capacity: 12 children, ages 6 weeks to 12 years AND 4 additional school-aged children
  (there must be one caregiver for every two children under the age of two years in attendance)
Open Child Care Slots*:
This information was self reported to OCFS on 11/8/2024 12:02:37 PM 		0 slots available for ages 6 weeks to 12 years

*Important Note: This self reported information on open child care slots can quickly change.


Please contact this program for the most current openings.


Care available during non-traditional hours: No
 Removed from referral list: No
This facility has Non-Patient Specific Auto Injectors.

For additional information on this program and compliance history, contact
Office: Rochester Regional Office
Phone: (585) 238-8531
For additional details and to view the checklist used during an inspection, please click on the Inspection ID links below. Inspection checklists are generated per inspection type and reason. Also note, that any regulatory requirement can be assessed and cited during an inspection and as a result, may not be reflected on the inspection checklist. These items would be reflected in the program's compliance history that is posted.
 Inspection History: (Inspections in the past 24 months)

Date Inspection Type Inspection ID Inspection Result  
Jan 15, 2025 Annual Unannounced 2025-I-RRO-013821 Violations Found
Oct 4, 2024 Annual Unannounced 2024-I-RRO-014512 No violations cited for this Inspection
Sep 27, 2024 Complaint (Substantiated) 2024-I-RRO-093883 Violations Found
Oct 24, 2023 Annual Unannounced 2023-I-RRO-028134 No violations cited for this Inspection
*Inspections may be conducted outside of program operating hours and/or off-site(where inspector was not on premises where care is provided) for the following reasons:
-Record/File Review
-Interviewing of Staff
-Or Other Investigative Reasons

 Compliance History
Date of Last Inspection: Jan 15, 2025 Currently uncorrected violations: Yes
Date Regulation Description Compliance Status as of last inspection
Jan 15, 2025 416.15(c)(5) The program must maintain on file at the group family day care home, available for inspection daily attendance records that are filled out at the time a child arrives and departs, and must include arrival and departure times; Not Corrected
Jan 15, 2025 416.15(c)(6) The program must maintain on file at the group family day care home, available for inspection children's individual health care plans; parental consents for emergency medical treatment; child's medical statement, immunizations, and any available results of lead screening for children not yet enrolled in kindergarten or a higher grade only; the name and dosage of any medications used by a child, the frequency of administration of such medications, and a record of their administration by caregivers; daily health check documentation; a record of illnesses and injuries occurring while in care; and any indicators of child abuse or maltreatment; Not Corrected
Sep 27, 2024 416.15(a)(9) The provisions specified on the license are binding and the group family day care home must operate in compliance with the terms of the license. The number and age range of children specified thereon are the maximum number and age range of children who may be in the care of the group family day care home at any one time. Corrected
*Violations are posted on this web site after the inspection results have been finalized in a report mailed to the provider. Violations are listed here as 'Corrected' after the Office has verified corrections with the provider, and a letter confirming the corrections has been mailed to the provider.
For additional information on this program and compliance history, contact
Office: Rochester Regional Office
Phone: (585) 238-8531
 Enforcement History
The New York State Office of Children and Family Services uses a range of tools to help bring child care programs into compliance with statutory and regulatory requirements.

The enforcement actions listed on this website only include denial, revocation or suspension of a child care program's license or registration. Fines are not shown on this website. OCFS stops referring families to the program if a program's license or registration is closed, revoked or suspended.

Other enforcement actions such as Corrective action plans and fines are not shown on this website.
Enforcement Actions since June, 2020: None