Program Name: SOFT VOICES DAY CARE INC.    License/Registration ID: 407313


 Program Overview
Contact Name: Frances Tatum Contact Title: On-Site Provider
Program Type: Group Family Day Care Status: Open
School District: Queens 29
Site Address: Map
145-46 220th Street, 1st Floor, Springfield Gardens, NY 11413
First Licensed/Registration Date: Sep 18, 2009
Current Registration Period: Sep 18, 2023 - Sep 17, 2027 		Phone: (718) 949-3640
Fax: (718) 528-2886
Total Capacity: 12 children, ages 6 weeks to 12 years AND 4 additional school-aged children
  (there must be one caregiver for every two children under the age of two years in attendance)
Open Child Care Slots*:
This information was self reported to OCFS on 9/8/2025 3:22:47 PM 		3 slots available for ages 6 weeks to 12 years
Children Under 2 years of age slots are available

*Important Note: This self reported information on open child care slots can quickly change.


Please contact this program for the most current openings.


Care available during non-traditional hours: No
 Removed from referral list: No
This facility has Non-Patient Specific Auto Injectors.

For additional information on this program and compliance history, contact
Office: New York City Dept. of Health - Regional Office
Phone: (718) 553-3981
For additional details and to view the checklist used during an inspection, please click on the Inspection ID links below. Inspection checklists are generated per inspection type and reason. Also note, that any regulatory requirement can be assessed and cited during an inspection and as a result, may not be reflected on the inspection checklist. These items would be reflected in the program's compliance history that is posted.
 Inspection History: (Inspections in the past 24 months)

Date Inspection Type Inspection ID Inspection Result  
Apr 7, 2026 Monitoring 2026-I-NYCDOH-028642 Violations Found
Jan 5, 2026 Annual Unannounced 2026-I-NYCDOH-004253 No violations cited for this Inspection
Nov 7, 2025 Monitoring 2025-I-NYCDOH-113671 Violations Found
Sep 12, 2025 Monitoring 2025-I-NYCDOH-100618 No violations cited for this Inspection
Sep 10, 2025 Monitoring 2025-I-NYCDOH-099949 Violations Found
Jun 18, 2025 Monitoring 2025-I-NYCDOH-047106 No violations cited for this Inspection
Feb 7, 2025 Annual Unannounced 2025-I-NYCDOH-005296 No violations cited for this Inspection
Oct 8, 2024 Monitoring 2024-I-NYCDOH-099846 No violations cited for this Inspection
Aug 27, 2024 Monitoring 2024-I-NYCDOH-082081 No violations cited for this Inspection
Jun 5, 2024 Monitoring 2024-I-NYCDOH-050281 No violations cited for this Inspection
Additional Inspection History
*Inspections may be conducted outside of program operating hours and/or off-site(where inspector was not on premises where care is provided) for the following reasons:
-Record/File Review
-Interviewing of Staff
-Or Other Investigative Reasons

 Compliance History
Date of Last Inspection: Apr 7, 2026 Currently uncorrected violations: Yes
Date Regulation Description Compliance Status as of last inspection
Apr 7, 2026 416.5(e) Porches, decks or stairs with more than two steps must have railings with a barrier extending to the floor or ground to prevent children from falling. Acceptable types of barriers include, but are not limited to, balusters, intermediate rails, and heavy screening. Not Corrected
Apr 7, 2026 416.5(v) Operating carbon monoxide detectors must be used in all group family day care homes when required, and located in areas of the home in accordance with applicable laws. Not Corrected
Apr 7, 2026 416.15(c)(18) The program must maintain on file at the group family day care home, available for inspection: the napping agreement for each child in care; Not Corrected
Nov 7, 2025 416.15(b)(11)(ii)(a) the forms necessary for the Office to inquire whether the applicant is the subject of an indicated report of child abuse or maltreatment on file with the Statewide Central Register of Child Abuse and Maltreatment, Corrected
Nov 7, 2025 416.15(b)(11)(ii)(e) two acceptable references; Corrected
Sep 10, 2025 416.8(a) Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a caregiver's range of vision except as provided in section 416.8(b) of this Part and that the caregiver be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child's age, emotional, physical and cognitive development. Corrected
Sep 10, 2025 416.8(e) The provider must be the primary caregiver of children in a group family day care home. Corrected
Sep 10, 2025 416.14(m) All child care programs must have at least one caregiver who holds a valid certification in cardiopulmonary resuscitation (CPR) and first aid on the premises of the child care program during the program's operating hours. Corrected
*Violations are posted on this web site after the inspection results have been finalized in a report mailed to the provider. Violations are listed here as 'Corrected' after the Office has verified corrections with the provider, and a letter confirming the corrections has been mailed to the provider.
For additional information on this program and compliance history, contact
Office: New York City Dept. of Health - Regional Office
Phone: (718) 553-3981
 Enforcement History
The New York State Office of Children and Family Services uses a range of tools to help bring child care programs into compliance with statutory and regulatory requirements.

The enforcement actions listed on this website only include denial, revocation or suspension of a child care program's license or registration. Fines are not shown on this website. OCFS stops referring families to the program if a program's license or registration is closed, revoked or suspended.

Other enforcement actions such as Corrective action plans and fines are not shown on this website.
Enforcement Actions since April, 2021: None