Program Name: WHISPERING PINES PRE-SCHOOL, INC.    License/Registration ID: 365313


 Program Overview
Contact Name: Amy J. Frank Contact Title: Director
Program Type: Day Care Center Status: Pending Revocation  <
Apr 10, 2025 <
School District: Amsterdam
Site Address: Map
40 Henrietta Blvd., Amsterdam, NY 12010
First Licensed/Registration Date: Aug 27, 2008
Current Registration Period: Aug 27, 2022 - Aug 26, 2026
Phone: (518) 843-3003
Fax: (518) 875-6389
Total Capacity: 315
-Infants: 8
-Toddlers: 12
-Preschool: 274
-School-Age: 21
Open Child Care Slots*:
This information was self reported to OCFS on 6/26/2023 11:49:26 AM
-Infants: 0
-Toddlers: 0
-Preschool: 0
-School-Age: 0

*Important Note: This self reported information on open child care slots can quickly change.


Please contact this program for the most current openings.


Care available during non-traditional hours: No
Removed from referral list: Yes
This facility is approved to administer medications. This program is located in a school.
This facility has Non-Patient Specific Auto Injectors.

For additional information on this program and compliance history, contact
Office: Albany Regional Office
Phone: (518) 402-3038
For additional details and to view the checklist used during an inspection, please click on the Inspection ID links below. Inspection checklists are generated per inspection type and reason. Also note, that any regulatory requirement can be assessed and cited during an inspection and as a result, may not be reflected on the inspection checklist. These items would be reflected in the program's compliance history that is posted.

 Inspection History: (Inspections in the past 24 months)

Date Inspection Type Inspection ID Inspection Result  
Mar 31, 2025 Complaint (Substantiated) 2025-I-ARO-030630 Violations Found
Mar 26, 2025 Complaint (Substantiated) 2025-I-ARO-029450 Violations Found
Jan 8, 2025 Annual Unannounced 2025-I-ARO-004941 No violations cited for this Inspection
Aug 15, 2024 Complaint (Unsubstantiated) 2024-I-ARO-079535 No violations cited for this Inspection
May 30, 2024 Complaint (Unsubstantiated) 2024-I-ARO-048837 No New Violations
May 20, 2024 Monitoring 2024-I-ARO-046512 No violations cited for this Inspection
May 20, 2024 Annual Unannounced 2024-I-ARO-004762 No violations cited for this Inspection
May 2, 2024 Self Reported Serious Incident 2024-I-ARO-046628 No violations cited for this Inspection
Feb 29, 2024 Monitoring 2024-I-ARO-023822 No violations cited for this Inspection
Feb 5, 2024 Serious Injury 2024-I-ARO-022183 No violations cited for this Inspection
Feb 2, 2024 Documentation Review 2024-I-ARO-021714 No violations cited for this Inspection Inspection Conducted Off-Site
Jan 22, 2024 Monitoring 2024-I-ARO-023042 No violations cited for this Inspection
Jan 19, 2024 Complaint (Substantiated) 2024-I-ARO-018446 Violations Found
Jan 16, 2024 Complaint (Substantiated) 2024-I-ARO-018001 Violations Found
Dec 19, 2023 Complaint (Substantiated) 2023-I-ARO-055406 Violations Found
Dec 15, 2023 Complaint (Substantiated) 2023-I-ARO-055068 Violations Found
Dec 14, 2023 Self Reported Serious Incident 2023-I-ARO-054832 No violations cited for this Inspection
Dec 11, 2023 Monitoring 2023-I-ARO-050992 No violations cited for this Inspection
Nov 28, 2023 Complaint (Unsubstantiated) 2023-I-ARO-052259 No violations cited for this Inspection
Nov 21, 2023 Self Reported Serious Incident 2023-I-ARO-052680 Violations Found
Nov 10, 2023 Technical Assistance 2023-I-ARO-050888 No violations cited for this Inspection Inspection Conducted Off-Site
Oct 20, 2023 Self Reported Serious Incident 2023-I-ARO-048283 No violations cited for this Inspection
Sep 15, 2023 Self Reported Serious Incident 2023-I-ARO-043715 No violations cited for this Inspection
Aug 29, 2023 Monitoring 2023-I-ARO-040162 No violations cited for this Inspection
Jul 28, 2023 Self Reported Serious Incident 2023-I-ARO-037796 Violations Found
Jun 6, 2023 Monitoring 2023-I-ARO-028883 No violations cited for this Inspection
Additional Inspection History

*Inspections may be conducted outside of program operating hours and/or off-site(where inspector was not on premises where care is provided) for the following reasons:
-Record/File Review
-Interviewing of Staff
-Or Other Investigative Reasons

 Compliance History
Date of Last Inspection: Mar 31, 2025 Currently uncorrected violations: Yes
Date Regulation Description Compliance Status as of last inspection
Mar 31, 2025 418-1.8(a) Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher's range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child's age emotional, physical, and cognitive development. Not Corrected
Mar 26, 2025 418-1.9(a) The program must establish and follow a written plan for behavior management that is acceptable to the office. This plan must include how the staff will approach challenging behaviors, help children solve problems and encourage acceptable behaviors. Not Corrected
Mar 26, 2025 418-1.9(b) The staff must use acceptable techniques and approaches to help children solve problems. Not Corrected
Mar 26, 2025 418-1.9(h) Physical restraint is prohibited. Physical restraint is the act of using force to extremely limit a child's body movements for a lengthy period of time. It involves holding a child against his/her will and putting pressure on the child's chest and/or extremities in an effort to significantly restrict his/her movement, thereby making it extremely difficult for a child to move. It may also involve holding a child flat on the ground and restricting his/her body from movement. Not Corrected
Mar 26, 2025 418-1.9(j) Corporal punishment is prohibited. For the purposes of this Subpart, the term corporal punishment means punishment inflicted directly on the body including, but not limited to, physical restraint, spanking, biting, shaking, slapping, twisting or squeezing; demanding excessive physical exercise, prolonged lack of movement or motion, or strenuous or bizarre postures; and compelling a child to eat or have in the child's mouth soap, foods, hot spices or irritants or the like. Not Corrected
Mar 26, 2025 418-1.9(m) Methods of discipline, interaction or toilet training which frighten, demean or humiliate a child are prohibited. Not Corrected
Mar 26, 2025 418-1.10(c)(1) Child care center staff must personally make, or cause to be made, an immediate report to the Statewide Central Register of Child Abuse and Maltreatment by telephone, followed by a written report within 48 hours, in the form and manner prescribed by the Office, to the child protective service of the social services district in the county in which the child resides. Not Corrected
Mar 26, 2025 418-1.13(a)(1) Staff and volunteers must be mature, of good character and possess suitable personal qualifications. Not Corrected
Mar 26, 2025 418-1.15(b)(14)(ii) The program must immediately notify the parent and Office upon learning of the following events involving a child which occurred while the child was in care at the program or was being transported by the program: serious incident, Not Corrected
Jan 19, 2024 418-1.9(j) Corporal punishment is prohibited. For the purposes of this Subpart, the term corporal punishment means punishment inflicted directly on the body including, but not limited to, physical restraint, spanking, biting, shaking, slapping, twisting or squeezing; demanding excessive physical exercise, prolonged lack of movement or motion, or strenuous or bizarre postures; and compelling a child to eat or have in the child's mouth soap, foods, hot spices or irritants or the like. Corrected
Jan 19, 2024 418-1.15(b)(4) The staff and volunteers must be in good health and be of good character and habits. Corrected
Jan 16, 2024 418-1.8(l)(8) Except for Office approved continuity of care classrooms, children under three years of age may not participate in mixed age groups except for limited periods of time at the beginning and end of the child day care center's daily operation. Corrected
Jan 16, 2024 418-1.9(b) The staff must use acceptable techniques and approaches to help children solve problems. Corrected
Jan 16, 2024 418-1.9(h) Physical restraint is prohibited. Physical restraint is the act of using force to extremely limit a child's body movements for a lengthy period of time. It involves holding a child against his/her will and putting pressure on the child's chest and/or extremities in an effort to significantly restrict his/her movement, thereby making it extremely difficult for a child to move. It may also involve holding a child flat on the ground and restricting his/her body from movement. Corrected
Jan 16, 2024 418-1.9(j) Corporal punishment is prohibited. For the purposes of this Subpart, the term corporal punishment means punishment inflicted directly on the body including, but not limited to, physical restraint, spanking, biting, shaking, slapping, twisting or squeezing; demanding excessive physical exercise, prolonged lack of movement or motion, or strenuous or bizarre postures; and compelling a child to eat or have in the child's mouth soap, foods, hot spices or irritants or the like. Corrected
Jan 16, 2024 418-1.15(b)(14)(ii) The program must immediately notify the parent and Office upon learning of the following events involving a child which occurred while the child was in care at the program or was being transported by the program: serious incident, Corrected
Dec 19, 2023 418-1.5(v) All matches, lighters, medicines, drugs, cleaning materials, detergents, aerosol cans and other poisonous or toxic materials must be stored in their original containers. Such materials must be used in such a way that they will not contaminate play surfaces, food or food preparation areas, or constitute a hazard to children. Such materials must be kept in a place inaccessible to children. Corrected
Dec 19, 2023 418-1.10(a) Any abuse or maltreatment of a child is prohibited. A day care center must prohibit and may not tolerate or in any manner condone an act of abuse or maltreatment by an staff, volunteer or any other person. An abused child or maltreated child means a child defined as an abused child or maltreated child pursuant to Section 412 of the Social Services Law. Not Corrected
Dec 19, 2023 418-1.10(c)(1) Child care center staff must personally make, or cause to be made, an immediate report to the Statewide Central Register of Child Abuse and Maltreatment by telephone, followed by a written report within 48 hours, in the form and manner prescribed by the Office, to the child protective service of the social services district in the county in which the child resides. Corrected
Dec 19, 2023 418-1.12(z) All containers or bottles of, breast milk, formula or other individualized food items must be clearly marked with the child's complete name. Corrected
Dec 19, 2023 418-1.12(al) Food service and storage, including refrigeration of milk and other perishable foods or formula, must comply with the requirements of Part 14 of the State Sanitary code. Corrected
Dec 15, 2023 418-1.9(j) Corporal punishment is prohibited. For the purposes of this Subpart, the term corporal punishment means punishment inflicted directly on the body including, but not limited to, physical restraint, spanking, biting, shaking, slapping, twisting or squeezing; demanding excessive physical exercise, prolonged lack of movement or motion, or strenuous or bizarre postures; and compelling a child to eat or have in the child's mouth soap, foods, hot spices or irritants or the like. Corrected
Dec 15, 2023 418-1.9(m) Methods of discipline, interaction or toilet training which frighten, demean or humiliate a child are prohibited. Corrected
Dec 15, 2023 418-1.10(a) Any abuse or maltreatment of a child is prohibited. A day care center must prohibit and may not tolerate or in any manner condone an act of abuse or maltreatment by an staff, volunteer or any other person. An abused child or maltreated child means a child defined as an abused child or maltreated child pursuant to Section 412 of the Social Services Law. Not Corrected
Dec 15, 2023 418-1.10(c)(1) Child care center staff must personally make, or cause to be made, an immediate report to the Statewide Central Register of Child Abuse and Maltreatment by telephone, followed by a written report within 48 hours, in the form and manner prescribed by the Office, to the child protective service of the social services district in the county in which the child resides. Corrected
Dec 15, 2023 418-1.13(a)(1) Staff and volunteers must be mature, of good character and possess suitable personal qualifications. Corrected
Dec 15, 2023 418-1.15(b)(14)(ii) The program must immediately notify the parent and Office upon learning of the following events involving a child which occurred while the child was in care at the program or was being transported by the program: serious incident, Corrected
Nov 21, 2023 418-1.9(b) The staff must use acceptable techniques and approaches to help children solve problems. Corrected
Jul 28, 2023 418-1.15(c)(5) The program must maintain on file at the child day care center, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: daily attendance records, which must be filled out at the time a child arrives and departs, and must include arrival and departure times; Corrected
Jul 28, 2023 418-1.15(c)(6) The program must maintain on file at the child day care center, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: children's individual health care plans; parental consents for emergency medical treatment; child's medical statement, immunizations, and any available results of lead screening for children not yet enrolled in kindergarten or a higher grade only; the name and dosage of any medications used by a child, the frequency of administration of such medications, and a record of their administration by child care center staff; daily health check documentation; a record of illnesses and injuries occurring while in care; and any indicators of child abuse or maltreatment; Corrected
*Violations are posted on this web site after the inspection results have been finalized in a report mailed to the provider. Violations are listed here as 'Corrected' after the Office has verified corrections with the provider, and a letter confirming the corrections has been mailed to the provider.
For additional information on this program and compliance history, contact
Office: Albany Regional Office
Phone: (518) 402-3038

 Enforcement History
The New York State Office of Children and Family Services uses a range of tools to help bring child care programs into compliance with statutory and regulatory requirements.

The enforcement actions listed on this website only include denial, revocation or suspension of a child care program's license or registration. Fines are not shown on this website. OCFS stops referring families to the program if a program's license or registration is closed, revoked or suspended.

Other enforcement actions such as Corrective action plans and fines are not shown on this website.
Enforcement Actions since May, 2020: Yes