Program Name: Tender Hearts Family Child Care    License/Registration ID: 243227


 Program Overview
Contact Name: Tracy A. Bourdon Contact Title: On-Site Provider
Program Type: Family Day Care Status: Open
School District: E.Syracuse-Minoa
Site Address:
Minoa, NY 13116
First Licensed/Registration Date: Feb 3, 2006
Current Registration Period: Feb 3, 2024 - Feb 2, 2028 		Phone: (315) 656-7864
Fax:
Total Capacity: 6 children, ages 6 weeks to 12 years AND 2 additional school-aged children
  (there must be one caregiver for every two children under the age of two years in attendance)
Open Child Care Slots*:
This information was self reported to OCFS on 1/22/2025 6:41:34 PM 		0 slots available for ages 6 weeks to 12 years

*Important Note: This self reported information on open child care slots can quickly change.


Please contact this program for the most current openings.


Care available during non-traditional hours: No
 Removed from referral list: No
This facility is approved to administer medications.
This facility has Non-Patient Specific Auto Injectors.

For additional information on this program and compliance history, contact
Office: Child Care Solutions, Inc.
Phone: (315) 701-2707
For additional details and to view the checklist used during an inspection, please click on the Inspection ID links below. Inspection checklists are generated per inspection type and reason. Also note, that any regulatory requirement can be assessed and cited during an inspection and as a result, may not be reflected on the inspection checklist. These items would be reflected in the program's compliance history that is posted.
 Inspection History: (Inspections in the past 24 months)

Date Inspection Type Inspection ID Inspection Result  
Apr 9, 2025 Monitoring 2025-I-SRO-030240 No violations cited for this Inspection
Jan 28, 2025 Annual Unannounced 2025-I-SRO-003820 Violations Found
Dec 10, 2024 Monitoring 2024-I-SRO-112692 No violations cited for this Inspection
Dec 3, 2024 Complaint (Unsubstantiated) 2024-I-SRO-109507 No violations cited for this Inspection
Nov 19, 2024 Complaint (Unsubstantiated) 2024-I-SRO-107512 Violations Found
Oct 30, 2024 Complaint (Unsubstantiated) 2024-I-SRO-104470 No violations cited for this Inspection
Oct 29, 2024 Complaint (Unsubstantiated) 2024-I-SRO-103553 No violations cited for this Inspection
Sep 25, 2024 Monitoring 2024-I-SRO-096692 Violations Found
Jun 24, 2024 Annual Unannounced 2024-I-SRO-003540 No violations cited for this Inspection
Feb 5, 2024 Application - Renewal 2023-I-SRO-044650 No violations cited for this Inspection
Nov 8, 2023 Monitoring 2023-I-SRO-051146 No violations cited for this Inspection
Sep 28, 2023 Complaint (Substantiated) 2023-I-SRO-045740 Violations Found
Additional Inspection History
*Inspections may be conducted outside of program operating hours and/or off-site(where inspector was not on premises where care is provided) for the following reasons:
-Record/File Review
-Interviewing of Staff
-Or Other Investigative Reasons

 Compliance History
Date of Last Inspection: Apr 9, 2025 Currently uncorrected violations: None
Date Regulation Description Compliance Status as of last inspection
Jan 28, 2025 417.15(c)(5) The program must maintain on file at the family day care home, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: daily attendance records that are filled out at the time a child arrives and departs, and must include arrival and departure times; Corrected
Nov 19, 2024 417.15(c)(5) The program must maintain on file at the family day care home, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: daily attendance records that are filled out at the time a child arrives and departs, and must include arrival and departure times; Corrected
Sep 25, 2024 417.15(a)(9) The provisions specified on the registration are binding and the family day care home must operate in compliance with the terms of the registration. The number and age range of children specified thereon are the maximum number and age range of children who may be in the care of the family day care home at any one time. Corrected
Sep 28, 2023 417.8(a) Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a caregiver's range of vision except as provided in section 417.8(b) of this Part and that the caregiver be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child's age, emotional, physical and cognitive development. Corrected
*Violations are posted on this web site after the inspection results have been finalized in a report mailed to the provider. Violations are listed here as 'Corrected' after the Office has verified corrections with the provider, and a letter confirming the corrections has been mailed to the provider.
For additional information on this program and compliance history, contact
Office: Child Care Solutions, Inc.
Phone: (315) 701-2707
 Enforcement History
The New York State Office of Children and Family Services uses a range of tools to help bring child care programs into compliance with statutory and regulatory requirements.

The enforcement actions listed on this website only include denial, revocation or suspension of a child care program's license or registration. Fines are not shown on this website. OCFS stops referring families to the program if a program's license or registration is closed, revoked or suspended.

Other enforcement actions such as Corrective action plans and fines are not shown on this website.
Enforcement Actions since April, 2020: None